Privacy Policy

At NextGenIPTV, we believe your privacy is a right, not a privilege. This policy explains how we collect, use, and protect your information when you use our website (nextgeniptv.com) or streaming services. Our goal is to answer your questions clearly—no hidden terms or confusing jargon.

What Data Does NextGenIPTV Collect From Me?

We collect information in two ways:

Information You Provide

  • Account Setup: Name, email, phone number, and password when you create an account.
  • Payment Details: Credit/debit card numbers or PayPal info (processed securely).

Information Collected Automatically

  • Device & Browser:IP address, device type (e.g., Smart TV, laptop), and browser version.
  • Cookies:Small text files that remember your preferences (e.g., language settings). You can disable cookies in your browser, but some features may not work.

How Is My Data Used?

Your information helps us:

  • Deliver Services: Activate your subscription, process payments, and troubleshoot issues.
  • Personalize Content: Recommend shows based on what you watch.
  • Improve Security: Detect and prevent fraud or unauthorized access.
  • Communicate: Send service updates (e.g., billing reminders) and marketing emails only if you opt in.

Who Can Access My Data?

We never sell or rent your personal information. Limited sharing occurs with:

  • Payment Processors: Companies like Stripe or PayPal to complete transactions.
  • Service Providers: Trusted partners who help host our website or provide customer support.
  • Legal Requests: If required by law (e.g., court orders) or to protect safety, rights, or property.

How Do You Protect My Information?

We use industry-standard safeguards:

  • Encryption: Scramble payment details during transactions using SSL/TLS technology.
  • Access Controls: Only authorized staff can view sensitive data.
  • Regular Audits: Test our systems for vulnerabilities and update defenses.
  • Note: While we take security seriously, no online platform is 100% risk-free. Use strong passwords and avoid sharing your account.

How Long Is My Data Stored?

We keep your information only as long as necessary:

  • Active Accounts: Retained until you delete your account.
  • Payment Records: Stored for 7 years to comply with tax laws.
  • Inactive Accounts: Deleted after 2 years of no activity.

What Choices Do I Have?

You control your data:

  • Access or Correct It: Request a copy of your data or fix errors by emailing support@nextgeniptv.net
  • Delete Your Account: Ask us to erase your data (exceptions apply for legal obligations).
  • Opt Out of Marketing: Click “Unsubscribe” in any promotional email.

We respond to requests within 30 days.

How Are Cookies Used?

Cookies help:

  • Keep you logged in during a session.
  • Remember your preferences (e.g., volume settings).
  • Analyze traffic to improve site speed.

To manage cookies:

  • Chrome: Settings > Privacy > Cookies.
  • Safari: Preferences > Privacy > Manage Website Data.

Will This Policy Change?

We may update this policy to reflect new laws or services. Changes will:

  • Be posted on this page with a revised “Effective Date.”
  • Be summarized at the top if they significantly affect your rights.

Continued use of NextGenIPTV means you accept the updated terms.

How Can I Contact You?

For questions, data requests, or concerns:

  • Email: support@nextgeniptv.net (Fastest response)
  • Phone: 3158569032